Turning Point Integration: Training

support Technical Support Remote Support Online Helpdesk Site Visits Professional Services Training		Training TPI provides extensive training to our customers, working with both creative and admin groups to ensure they fully utilise the features of the technologies we sell and deploy. We train at your site, or in our London office. Available training: Portal Administration Portal Basic/Advanced Customisation UNIX System Administration Twist Workflow Optimisation Accelerator Template Customisation Colour Calibration and Soft Proofing For more information about training, please email sales@t-point.co.uk or call +44 (0) 870 774 4501		contact support phone: +44 (0) 870 774 4502 online helpdesk: login Questions about your TPI Support Contract? Contact Becky Colman at +44 (0) 870 774 4501 what is the helpdesk? COMING SOON Our Online Helpdesk, which is our customer facing technical support portal. Our customers can easily access our Online Helpdesk 24/7/365. Once our customers are securely logged in, they can: Open a new support ticket. Search open tickets and their company's tickets. Monitor and update active tickets, tickets awaiting feature requests and tickets awaiting bug fix. View their software / hardware / TPI contracts, serial numbers, etc. Change and update company contact information. Unprecedented access to support. Available to every TPI customer. From system implementation to day-to-day support, TPI's support personnel are on hand to answer and solve all of your questions.

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