Turning Point Integration: Support

tpi support

we're always here for you

Support Programs

TPI provide a range of contract backed services that ensure immediate response and feedback for every phase of a support call.

We are available to address your needs, whether it's a critical situation or a routine request.

For more details email sales@t-point.co.uk or call +44 (0) 870 774 4501

Training

TPI offers instructional and professional training for all our solutions, working with both creative and admin groups to ensure they fully utilize the features of each technology.

contact support

phone: +44 (0) 870 774 4502
online helpdesk: login
Questions about your TPI Support Contract? Contact Becky Colman at +44 (0) 870 774 4501

what is the helpdesk?

COMING SOON

Our Online Helpdesk, which is our customer facing technical support portal.

Our customers can easily access our Online Helpdesk 24/7/365.

Once our customers are securely logged in, they can:

Open a new support ticket.
Search open tickets and their company's tickets.
Monitor and update active tickets, tickets awaiting feature requests and tickets awaiting bug fix.
View their software / hardware / TPI contracts, serial numbers, etc.
Change and update company contact information.

Unprecedented access to support. Available to every TPI customer.

From system implementation to day-to-day support, TPI's support personnel are on hand to answer and solve all of your questions.